Privacy Policy
How personal information may be collected, used, shared, retained, and protected when you browse zyqverul.com, buy products, or contact us.
Information We May Collect
Depending on how you use the store, information may include:
- Name, email, telephone number, and billing and delivery addresses.
- Purchased items, order value, transaction status, shipping information, returns, and refunds.
- Customer-account details where accounts are available.
- Support requests and other correspondence.
- IP address, browser type, device identifiers, cookies, and site activity.
- Payment details needed by processors to authorize a transaction.
Complete payment-card information is processed by the relevant payment services rather than stored on our own website servers.
How Information Is Collected
Information may come directly from ordering, account creation, communication subscriptions, and support inquiries.
It may also be collected automatically through cookies and similar tools, or received from payment, fulfillment, shipping, support, and analytics providers.
How We Use Personal Information
- Accepting, verifying, preparing, and fulfilling purchases.
- Sending delivery updates and tracking.
- Answering support questions.
- Handling returns, refunds, and payment inquiries.
- Detecting fraud and protecting account security.
- Maintaining and improving store functionality and performance.
- Sending promotional communication where permitted.
- Meeting legal, tax, accounting, and regulatory obligations.
- Resolving disputes and protecting legal rights.
Cookies & Similar Technologies
The site and supporting services may use cookies, pixels, and similar tools for cart functions, checkout, security, preferences, analytics, and advertising where applicable.
Browser settings and available privacy controls may manage some tracking. Blocking necessary cookies may affect normal site operation.
Service Providers & Information Disclosure
Information may be disclosed where reasonably necessary to run the business or provide a requested service, including to:
- Shopify and related commerce-technology services.
- Payment processors, banks, and fraud-prevention providers.
- Carriers, warehouses, and fulfillment partners.
- Support and communications providers.
- Hosting, security, analytics, and advertising services when enabled.
- Professional advisers and authorities where legally required.
A lawful business reorganization, merger, or transfer may also involve information handling, subject to applicable privacy duties.
Sale, Sharing & Targeted Advertising
We do not rent customer information to unrelated parties for their independent use.
Depending on enabled advertising technologies, certain disclosures may qualify as a sale, sharing, or targeted advertising under applicable U.S. privacy laws.
Where legally required, eligible users can exercise applicable opt-out choices through available store controls or by emailing service@zyqverul.com.
Shopify
Our online store uses Shopify's commerce infrastructure.
Shopify and participating providers may process information needed for website operation, checkout, payment, and related services under their own privacy practices and legal responsibilities.
Data Retention
We may retain information for the reasonable period needed for order administration, support, accounting, tax, security, fraud prevention, disputes, and legal compliance.
Retention varies with the information and its processing purpose.
Your Privacy Rights
Depending on your location and applicable law, available rights may include:
- Access to certain personal information.
- Correction of inaccurate information.
- Deletion of eligible information.
- A portable copy of certain information.
- Opting out of qualifying sales, sharing, or targeted advertising.
- Withdrawal of consent where consent is the processing basis.
- Appealing certain privacy decisions where available.
Identity checks and lawful exceptions may apply.
Submitting a Privacy Request
Email service@zyqverul.com using the subject Privacy Request.
Explain the information or action involved and provide enough detail to locate the relevant account or purchase. We may reasonably verify identity before acting.
Do not email complete banking or payment-card information.
Marketing Communications
Unsubscribe from promotional emails using the link in the message or by contacting support.
Necessary transactional messages about orders, delivery, refunds, and account security may continue where appropriate.
Information Security
Reasonable administrative, technical, and organizational measures are used to protect information against unauthorized use, disclosure, alteration, or loss.
No online system offers absolute security. Protect account credentials and report suspicious account or order activity promptly.
Children's Privacy
Our store is a general shopping service and is not directed specifically at children.
We do not knowingly collect children's information contrary to applicable law. Contact us if you believe such information was supplied improperly.
International Processing
Our international commerce operations and providers in different countries may involve processing information outside your location.
Applicable legal duties and required safeguards apply to that processing.
Third-Party Services & Links
The site may link to outside services or rely on payment, delivery, analytics, and communications platforms.
Those services may have their own terms and privacy notices. Review them before supplying personal information externally.
Changes to This Policy
We may update this policy when practices, features, technology, or requirements change.
The current version will be available through zyqverul.com. Material changes will be communicated where legally required.
Business Information
- Brand
- zyqverul
- Legal Company Name
- Guangzhou Donglin Shengyue Commerce Co., Ltd.
- Legal Representative
- Wu Xi
- Website
- zyqverul.com
- Business Address
- Room A492 within Room 3A01-168, Floor 3A, Building 4, No. 50 Juyuan Street, Shijing Subdistrict, Baiyun District, Guangzhou, Guangdong, China
- Customer Support Email
- service@zyqverul.com
- Customer Support Phone
- +86 15218836563
- Customer Service Hours
- Monday-Friday, 06:00-24:00, China Standard Time (UTC+8)